Gala Lights is fully committed to adhering to the Principles of Data Protection, as set out in the General Data Protection Regulation (GDPR) 2018.
Under GDPR we have a legal duty to protect any personal information we collect from you. Please be assured we will hold the minimum personal data necessary to enable the company to perform its functions and only use this information for the purpose it is intended.
When do we collect your data?
We collect certain data during the tender process, as required to respond to the tender and make arrangements for site visits, logistics and installation services. We also collect your data if you contact us to purchase or hire lighting solutions, request a catalogue, complete a survey, follow us on social media, sign up for our mailings and visit our website via cookies.
What data do we collect?
The type of data we collect typically includes, but is not limited to, name, postal address, email, website, geographic location, IP address and social media details.
We will not pass your data to third parties without your prior permission. All employees who have access to your personal data or are associated with the handling of that data are obliged to respect your confidentiality and treat the information with utmost care.
What is our legal basis for processing data?
Our lawful bases for processing data are as follows;
- Consent – consent has been obtained to use personal data
- Contract – the processing of data is necessary to fulfil our service agreement with customers
- Legitimate Interest – we use your data to pursue our legitimate interests in such ways which would be reasonably expected in order to operate our business and which does not impact on the freedom or rights of customers
How do we use your data?
Gala Lights holds the minimum personal data necessary to perform its functions, including name, postal address, email, and website information.
We use your personal data in a number of ways, including to send catalogues, arrange site visits, transportation and delivery logistics, and to inform invoicing and marketing. If you’ve made an enquiry with us, or downloaded our catalogue online, we may use your data to contact you regarding the details of that enquiry.
We respect your privacy and will treat your data with care. Any contact we make with you will be relevant, infrequent, and include the option to unsubscribe.
Your data is retained for the duration of the tender process, or period in which you are a customer, and deleted and destroyed at the point when our association ends.
When will we share your data?
Gala Lights will only share your information with a third party when absolutely necessary, for example with a courier company for delivery purposes. Any details passed on will be transferred in a secure manner.
Please note: Our website contains links to third party websites that are not operated by us. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of those third party websites. We strongly encourage you to view the privacy and cookie policies displayed on those third party websites to find out how your personal information may be used.
What if a breach happens?
In the highly unlikely event that a data breach incident occurs, and places your personal data, rights and freedoms at risk, we will immediately notify you. Where relevant we will also notify the Information Commissioner’s Office and act according to their instructions.